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Article #353: Whats In A Name? The Six Essential Elements You Need To Know

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Selecting a name for your new business is different massage and bodywork centers:
not easy. A name does more than identify - Champlain Valley Therapeutic Massage
your company. It tells customers who you - Clouds Above Massage
are, what you do, and more than a little - Speedy Spa
about how you do it. Your name All three companies are providing the
differentiates you from your peers, peaks same service: massage therapy. Yet the
customer interest, and invites further first appears to favor a more medical
investigation -- if you do it right. approach, the second, a dreamy, luxury
I didnt do it right. At least, not at approach, and the third focuses on fast
first. service.
All entrepreneurs make mistakes, and I 4. Differentiates You From Your Peers:
made one of my first ones right off the Your company name is the first
bat. Thrilled with the fledgling business opportunity to tell customers how you
I was starting, this precious enterprise differ from the competition. This can be
so near and dear to my heart, I done by emphasizing what makes you
christened my company Diadem unique, pinpointing what aspect of your
Communications. Diadem means crown-- a products and services cant be found
fitting name for what I felt was anywhere else -- or that you do better
acrowning achievement. than anyone else.
What does Diadem say to you? Does it Consider the massage therapy example we
evoke thoughts of me coming into your looked at in number three. Each
company, training your sales team to be organization clearly has a different
the best booth staff ever, ensuring that focus and approach to their customer
every single trade show you attend turns base. Theyre attracting different types
out to be amazingly successful? Does it of clients, who are seeking fundamentally
make me sound so good that you just cant different approaches. All of which is
wait to hire me? conveyed in less than five words.
No. It doesnt say that to me either. And 5. Peaks Customer Interest: Creating
even worse, it didnt say that to any of customer interest is an art and a
my potential customers. Going by name science. Think carefully about your
alone, no one would be able to determine target audience. What qualities of your
the least bit of information about me, my services are of the greatest import to
company, or the services we offer. The your customers? What kind of words are
name said nothing, and it did nothing for likely to appeal to them?
me. Emphasize the important qualities in your
The name had to go. More importantly, it name. For example, busy homeowners are
had to be replaced by something drawn to the inherent promise of speed
effective. How do you come up with an offered by Bobs Instant Plumbing while a
effective name? Consider these six reader in search of a good mystery will
elements: gravitate toward Crime Pays Books.
An Effective Name: Word choice is also important. Two yarn
1. Tells Who You Are: Your name should shops can both specialize in specialty
reflect your identity. This is an fibers, but the one who labels themselves
essential aspect of branding. Youll be All Hemp All the Time will draw in a
promoting this name, getting it in front decidedly different crowd than the one
of as many eyes as possible as often as named Natural Beauty: Organic Yarns.
possible. How do you want the public to 6. Invites Further Investigation:
think of you? Customers are funny creatures. What one
For some, that means integrating your group finds to be funny and engaging
personal name into the name of your turns another group off. You want your
business. This is very common in some name to be inviting and approachable --
professions: legal, medical, and as those qualities are perceived by your
accounting leap to mind. target audience.
Others prefer a more descriptive name. The best example of this may be seen in
One successful small baker runs her the individual investor segment of the
business under the name The Cookie Lady financial services industry. Charles
because thats how her first customers Schwab has spent years cultivating a
identified her. Its doubtful that most of classic, formal image -- but now that the
the customers even know her first name consumer base is changing from old people
(Its Pat) but everybody in her market with money to everyone with a 401K,
knows The Cookie Lady. Charles Schwab has launched the Talk to
2. Tells What You Do: Its incredible how Chuck campaign in an effort to be more
many company names give little, if any approachable.
indication of what type of work the Make sure your name doesnt intimidate
organization actually does. Take the customers away! Some industries are more
following examples: formal than others, but adopt pretension
- Smith and Sons at your peril.
- Hulbert Brothers After following a series of simple
- Only One step-by-step instructions to match my
Can you tell me what any of these corporate identity with my service
companies does? Of course you cant. offering, I came up with the
Theyre relying on customers already quintessential name: The Trade Show
knowing who they are (a tricky Coach. This name instantly tells
proposition for new businesses!) or by customers what I do assist companies
having their name found in context, such with trade shows and a little of the
as a yellow pages or on-line business manner in which I do it coach, rather
directory. than dictate, direct, guide, or organize.
3. Tells How You Do It: Words are very See the difference? So did the buying
powerful. By carefully selecting what public, some of who quickly became my
words you use in your name, you can best customers. The same thing can happen
convey a great deal about your companys for you -- if you pick the right name.
image. Consider the names of three






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